Certainly, for private customers, if you exercise your right of withdrawal, the purchase price will be refunded, including the standard shipping costs and any oversize item surcharge. The refund will be processed within 14 days from the date you informed us of your intention to withdraw.


If the return is made by a business (a VAT-registered customer), shipping costs and any oversize item surcharge will not be refunded. Additionally, if the order qualified for free shipping, the shipping cost will be deducted from the refund.


The return shipping costs are your responsibility. The refund will be processed using the same payment method used for the purchase.