If you received a faulty/damaged product or you want to ask for return, please email us at info@luminalpark.com. We will send you a return document by email that you should put into the package. 


If you want that Luminal Park plans the return for you, let us simply know, and we will explain you what to do. 


You also have the option to choose which carrier you'd like to return your order with. In any case, please select a fully tracked shipping service and provide us with the shipment number. Please send the goods back to:


LUMINAL PARK SRL

C/O LOTTI IMPORTEX

VIA PINZONE 24

46025 POGGIO RUSCO - ITALY